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These Terms of Service govern your use across our website, https://app.chtrbot.com, other sites we own and operate, or any other services provided by Ke-Designz, LLC.
The terms “you”, "your", "subscriber", "subscribers", "user", and "users" encompass all users, whether Individual, Organization, or Administrative Users and the Organization itself. This is an agreement between you and Ke-Designz, LLC dba ChtrBot ("Ke-Designz, LLC" or “ChtrBot” or “we” or “our” or “us”) who will be providing its Service subject to these terms.
By accessing our website, https://app.chtrbot.com, and other sites we own and operate. you agree to abide by the Terms of Service, and our Privacy Policy and Cookies policies which are incorporated by reference herein, and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are hereby strictly prohibited from using our website, https://app.chtrbot.com, and other sites we own and operate, or any other services provided by Ke-Designz, LLC.
By clicking the Sign Up button, you agree to abide by the Terms of Service and our Privacy Policy and Cookies policies which are incorporated by reference herein. These terms will be an effective and legally binding contract between you and us at the date and time in our location when you click on Sign Up.
We, Ke-Designz, LLC, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will be communicated through our website and take effect immediately.
Any controversy, dispute, or claim arising out of or relating to this Agreement or the breach thereof shall first be submitted to mediation before a mutually agreed upon mediator in Long Beach, California. If the parties are unable to resolve the dispute through mediation within 30 days of the request for mediation, the matter shall then be settled by binding arbitration in accordance with the rules of the American Arbitration Association (AAA) and in compliance with the California Arbitration Act.
The arbitration shall take place in Long Beach, California, and the arbitrator’s decision shall be final and binding on the parties. The arbitration shall be conducted before a single arbitrator mutually agreed upon by the parties, or, if no agreement can be reached, an arbitrator shall be selected in accordance with the AAA rules. The arbitrator shall have the authority to grant any relief that would be available in a court of law or equity.
The parties agree that any arbitration shall be on an individual basis, and not as a class, collective, or representative action. The arbitrator shall not consolidate or join the claims of other persons or parties who may be similarly situated.
Each party shall bear its own costs and attorneys’ fees for the mediation and arbitration, and the costs of arbitration shall be divided equally between the parties, unless otherwise determined by the arbitrator.
Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in this website are owned by or licensed to Ke-Designz, LLC and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Ke-Designz, LLC at any time.
1. Immediate Suspension and Permanent Ban. Accounts cancelled due to billing chargebacks, non-payment, or Terms of Service violations will be immediately suspended. Accounts cancelled for Terms of Service violations will be permanently banned from future registration. Accounts suspended due to chargebacks or non-payment may be unsuspended if resolved promptly; otherwise, they will also be permanently banned from future registration.
2. Account Closure for Outstanding Balances. If your account has an outstanding balance at the time of cancellation or termination, you will not be able to close the account until the balance is paid in full. Attempts to close an account with a balance due will be denied.
3. Closure of Related Accounts. If we discover additional accounts related to your primary account that have outstanding balances, we reserve the right to close those related accounts as well.
4. Prohibition on Future Registration. Users with any outstanding balances or suspended accounts will be prohibited from registering for future accounts or services until all amounts owed are settled in full.
5. Notification of Closure. In the event of account closures due to outstanding balances, we will make a reasonable effort to notify you via the email associated with your accounts.
6. Debt Collection and Reporting. We reserve the right to pursue the collection of outstanding balances through third-party collection agencies and to report unpaid balances to credit bureaus where applicable by law.
7. Exceptions and Discretion. In cases of disputed charges or other extenuating circumstances, please contact our support team. We may, at our discretion, work with you to resolve outstanding balances on a case-by-case basis.
Subscribers may modify their subscription plan only once per monthly billing period. This change includes upgrades, downgrades, or any other adjustments to the subscription level or associated benefits. Any additional modification requests within the same billing period will not be processed and may require waiting until the start of the next billing cycle.
For assistance with special requests outside this policy, please contact our customer care team.
1. No Refunds. All fees paid for services, subscriptions, and any related charges are non-refundable. This includes, but is not limited to, fees paid for partial service periods, unused features, or cancellations made at any point in the billing cycle. Accounts cancelled due to billing chargebacks, non-payment, or Terms of Service violations will also not be eligible for refunds.
2. Exceptional Circumstances. Refunds or proration of fees are not provided under any circumstances except as required by law. If you believe your situation warrants an exception, please contact our support team; however, we reserve the right to deny any such requests.
1. Data Retention After Cancellation: When a cancellation request is received, all data associated with your account will be retained for a period of 7 days. During this time, you may contact us to request reactivation of your account.
2. Permanent Deletion After Retention Period: After the 7-day retention period, all account data will be permanently deleted from our systems. This deletion is final and irreversible, with no option for data recovery once it has been removed.
3. Extensions and Exceptions: Requests for an extension to the retention period can be made within the initial 7-day window. These requests will be evaluated on a case-by-case basis and granted at our discretion.
4. For Active Subscription Deletions: If an active subscription is associated with the account, deletion will occur 7 days after the subscription ends. For accounts without a subscription, deletion will occur 7 days after the cancellation request is made.
You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.
When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.
The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.
You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences, and our Privacy Policy.
Some of the links on this website are affiliate links. This means that if you click on a link and make a purchase, we may earn a small commission at no additional cost to you. We only recommend products and services that we believe in and have either personally used or carefully reviewed. These commissions help support the maintenance of the website and allow us to continue providing valuable content.
Please note that our participation in affiliate programs does not influence the content or the recommendations made on this site. We strive to provide honest opinions, reviews, and feedback based on our own experiences and research.
By using the links provided on this website, you acknowledge and agree to this affiliate disclosure.
As an Amazon Associate, we earn commissions from qualifying purchases on Amazon.com.
We reserve the right to add a tracking identifier, hereafter referred to as a "tag", to Amazon links featured on our site. The addition of this tag does not alter the price you pay for any products purchased via Amazon links. We may add or remove this tag at our sole discretion without notice.
Our system retains chat messages from subscribed channels for up to 30 days to improve user experience, ensure compliance with our terms of service, and maintain quality assurance. Access to these logs may be granted to broadcasters, moderators, ChtrBot employees, and our internal systems for operational and security purposes, such as reviewing interactions, monitoring compliance, detecting fraud, preventing abuse, and addressing user concerns. By participating in chats on these channels, users acknowledge and consent to the logging and potential access of their messages, including for security and operational monitoring. For further details, please refer to our Privacy Policy or contact us directly with any questions or concerns.
By using this platform, you acknowledge and agree that any content submitted or exchanged, including but not limited to text, messages, or communications, may be scanned and analyzed by AI systems for moderation purposes. This process is designed to ensure compliance with community guidelines, legal requirements, and platform policies. AI moderation tools may be used to assess content and determine whether it aligns with the platform's standards.
We do not share personally identifiable user data with third parties as part of this process. However, content exchanged through our service may be analyzed by AI systems to generate a moderation result. Automated detection may be used to identify inappropriate, harmful, or unlawful content. For more information on how data is processed, please refer to our privacy policy and terms of use.
By engaging with this service, you consent to such AI-driven content scanning and moderation as outlined in this policy.
Use of Default Settings: Upon activation of the ChtrBot service, certain moderation and security settings may be pre-configured using recommended default values. These settings are designed to provide optimal protection against harmful behaviors such as follow-bots, spam, viewer-bots, and other disruptive activities.
User Customization: You have full control to review and modify these default settings at any time via the ChtrBot dashboard or configuration interface. By using the service without modifying these settings, you acknowledge and accept the application of the recommended defaults.
Responsibility for Settings: While ChtrBot provides recommended default settings, you remain solely responsible for the moderation actions taken within your channel. It is your responsibility to ensure that the selected settings align with your community guidelines and preferences.
Updates to Default Settings: ChtrBot may update its recommended default settings to reflect changes in platform policies, best practices, or new threats. You will be notified of such updates, and any changes will only apply if you choose to reset your settings to the recommended defaults.
Opt-Out of Defaults: If you do not wish to use the recommended default settings, you may opt out by customizing your settings during or after setup. Any actions taken by ChtrBot while operating under user-modified settings are based on your configuration choices.
By continuing to use ChtrBot with the recommended default settings, you agree and acknowledge our purpose of enhancing moderation and security for your channel.
ChtrBot uses the YouTube API. By using ChtrBot, you are agreeing to be bound by the YouTube Terms of Service.
The giveaways hosted on this platform are created and managed by third-party users of our service (the "Organizer"). We provide the technology to facilitate the creation and display of giveaway details, but we are not directly involved in the administration, execution, or fulfillment of any giveaway.
If you or any user sends or transmits any communication(s) or material(s) to Ke-Designz, LLC or ChtrBot via any medium (including without limitation, our website, email, text messages, etc.) suggesting or recommending changes to the Services or ChtrBot's products, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (any or all of the foregoing "Feedback"), all such Feedback is and will be treated as non-confidential and non-proprietary. Any Feedback that you submit shall become the property of Ke-Designz, LLC. You hereby assign and agree to assign and shall cause your Users to assign and agreed to assign, all right, title, and interest in, and Ke-Designz, LLC will be free to use, without any attribution or compensation to you, any User or any third-party, any ideas, know-how, concepts, techniques, or other intellectual property right contained in the Feedback, for any purpose whatsoever, although Ke-Designz, LLC is not required to use, acknowledge, review, keep, or return any Feedback. Ke-Designz, LLC may use or redistribute the Feedback and its contents for any purpose whatsoever, commercial, or otherwise, without any restriction.
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Ke-Designz, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Ke-Designz, LLC or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Ke-Designz, LLC or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our website are not comprehensive and are for general information purposes only. Ke-Designz, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Ke-Designz, LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Ke-Designz, LLC of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of California. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.